3-2-1 means three copies of the data, on two different kinds of media, with one copy offsite. It is not a product name. It is a way to survive a disk failure, a theft, or ransomware.
Jobs complete, restores are tested, offsite copy is confirmed, and your administrator knows how to check health without calling us. We use tools such as Veeam when they fit — the method matters more than the logo.